Synopsys

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:

As a Senior Staff Applications Engineer based in Tokyo, you are passionate about technology and have a deep understanding of engineering principles. You thrive in a dynamic environment and are eager to apply your expertise to support our go-to-market (GTM) initiatives within the Customer Success Group (CSG). With a robust background in applications engineering, you excel at problem-solving and are committed to delivering exceptional technical support and solutions to our clients. You are a proactive communicator, able to translate complex technical concepts into practical, user-friendly information. Your innovative mindset and collaborative spirit drive you to continuously improve product usability and customer satisfaction.

What You’ll Be Doing:

• Providing advanced technical support and guidance to customers on the implementation and optimization of Synopsys products.
• Collaborating with sales and marketing teams to develop and deliver technical presentations and product demonstrations.
• Conducting in-depth analysis of customer requirements and providing tailored solutions to enhance product usability.
• Developing and maintaining technical documentation, including user guides and application notes.
• Participating in the development and execution of training programs for customers and internal teams.
• Engaging in continuous learning to stay updated with the latest industry trends and Synopsys product advancements.

The Impact You Will Have:

• Enhancing customer satisfaction through effective technical support and innovative solutions.
• Driving product adoption and maximizing customer value by providing expert insights and guidance.
• Contributing to the success of sales and marketing initiatives through impactful technical presentations and demonstrations.
• Improving product usability and functionality based on customer feedback and industry best practices.
• Strengthening Synopsys' reputation as a leader in the industry through exceptional customer service and technical expertise.
• Facilitating knowledge sharing and skill development within the Customer Success Group and across the organization.

What You’ll Need:

• Advanced degree in Electrical Engineering, Computer Science, or a related field.
• Extensive experience in applications engineering, preferably within the semiconductor industry.
• Strong technical knowledge of Synopsys products and solutions.
• Proficiency in programming languages such as C/C++, Python, and scripting languages.
• Excellent analytical and problem-solving skills.

Who You Are:

• An excellent communicator with the ability to explain complex technical concepts clearly.
• A proactive and collaborative team player.
• Customer-focused with a strong commitment to delivering high-quality support.
• Innovative and adaptable, always seeking to improve processes and solutions.
• A self-motivated learner passionate about technology and continuous improvement.

The Team You’ll Be A Part Of:

You will be part of the Customer Success Group (CSG) at Synopsys, a dedicated team focused on ensuring customer satisfaction and driving product adoption. Our team collaborates closely with sales, marketing, and product development to deliver exceptional support and innovative solutions to our clients. Together, we strive to enhance the customer experience and contribute to the overall success of Synopsys.

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.