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General Information

Job Title
Senior Customer Application Engineer
Job ID
16528
Country
Taiwan
City
Taipei
Date Posted
20-Mar-2026
Job Category
Engineering
Job Subcategory
Applications Engineering
Hire Type
Employee
Remote Eligible
No

Descriptions & Requirements

Job Description and Requirements

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our

technology is central to the Era of Pervasive Intelligence, from self-driving cars to

learning machines. We lead in chip design, verification, and IP integration, empowering

the creation of high-performance silicon chips and software content. Join us to

transform the future through continuous technological innovation.

You Are:

You are a seasoned engineering professional with a passion for solving complex

problems and enabling customer success. With a strong background in Electrical

Engineering, Mechanical Engineering, or a related field, you possess deep expertise in

simulation software, specifically Synopsys products such as Maxwell, Q3D, and Simplorer.

You thrive in dynamic environments, adapting quickly to new challenges and

technologies, and are comfortable presenting technical solutions to diverse audiences,

including senior executives and engineering teams. Your communication skills, both

written and verbal, are exceptional, allowing you to convey technical concepts clearly

and effectively. You are equally adept at leading technical discussions and facilitating

training sessions, ensuring customers gain maximum value from their solutions. Your

professional demeanor, business acumen, and customer-centric approach set you apart,

enabling you to build lasting relationships and drive impactful outcomes. You are

motivated by continuous learning, mentoring others, and collaborating across teams to

create innovative solutions. If you are energized by the opportunity to make a

measurable impact on software revenue and enjoy working closely with customers to

solve real-world engineering challenges, Synopsys offers a place for you to grow, lead,

and excel.

What You’ll Be Doing:

 Lead and coordinate technical activities throughout the sales process, including

customer meetings, product presentations, demonstrations, and evaluations.

 Independently analyze customer technical needs, requirements, and current

engineering workflows to recommend optimal solutions.

 Design and demonstrate simulation solutions using Synopsys software to

streamline customer workflows and support complex sales cycles. Participate in internal initiatives to enhance solution suites, enable

presales/sales processes, and contribute to professional development within the

team.

 Articulate the value proposition of Synopsys products, differentiating our solutions

and leaving a strong impression on senior executives and key stakeholders.

 Deliver intermediate and advanced training classes on the usage of Synopsys

products to empower customers and internal teams.

 Create elegant, practical solutions for complex engineering problems by

collaborating across teams and understanding customer needs.

 Support various duties as assigned, maintaining flexibility and responsiveness to

evolving business requirements.


The Impact You Will Have:

 Drive significant software revenue growth by supporting regional accounts and

delivering expert technical guidance.

 Enhance customer satisfaction and loyalty through effective problem-solving and

proactive engagement.

 Enable customers to optimize their engineering workflows and unlock new

efficiencies with simulation solutions.

 Strengthen Synopsys’ market position by differentiating our products and

solutions through impactful presentations and demonstrations.

 Mentor and develop team members, fostering a culture of technical excellence

and collaboration.

 Contribute to the continuous improvement of our solution suites, ensuring

customers receive cutting-edge technology and support.

What You’ll Need:

 Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related

technical discipline (MS or PhD preferred).

 Minimum 5 years of experience in an engineering software environment (6+

years preferred).

 Proven expertise in Synopsys products (Maxwell, Q3D, Simplorer) or similar

CAE/CAD/EDA software packages.

 Ability to facilitate webinars, presentations, and training sessions for customers

and internal teams.

 Strong analytical skills to assess customer infrastructure, operations, and

engineering workflows.

Who You Are:

 Excellent interpersonal and communication skills, with fluency in English. Professional image and strong business acumen during customer interactions.

 Logical and methodical problem-solving approach with clear communication of

solutions.

 Sense of urgency, organizational skills, and ability to follow up proactively.

 Customer service orientation and commitment to maintaining customer focus.

 Passion for personal technical excellence and high performance.

 Ability to interact effectively with senior business managers and C-level

executives.

 Willingness and ability to travel up to 60% locally as required.

The Team You’ll Be A Part Of:

You will join a dynamic and collaborative Customer Application Services team based in

Taiwan, dedicated to supporting regional accounts and driving customer success

through technical expertise. The team focuses on delivering innovative simulation

solutions, enhancing customer workflows, and contributing to the development of

Synopsys’ solution suites. You’ll work alongside experienced professionals who value

mentorship, continuous learning, and cross-functional collaboration, ensuring a

supportive environment for growth and impact.


Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to

your needs. Our total rewards include both monetary and non-monetary offerings. Your

recruiter will provide more details about the salary range and benefits during the hiring process.




At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.