Synopsys

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

As a global leader in silicon chip design and electronic design automation, Synopsys enables breakthrough advancements in technology by supporting a diverse and dynamic workforce. Our Worldwide Operations team is at the heart of delivering seamless order processing and fulfillment for a global customer base, ensuring operational excellence every step of the way.

You Are:

You are a detail-oriented professional with a passion for operational excellence and customer satisfaction. Experience in order management or sales operations, you thrive in dynamic, fast-paced environments where accuracy and efficiency are paramount. You possess a strong analytical mindset and are adept at navigating complex processes, identifying gaps, and implementing improvements to drive business results. Communication is one of your key strengths—you can clearly articulate issues and collaborate effectively with teams across functions and geographies.

What You’ll Be Doing:

• Validating and processing customer orders, ensuring precise pricing, product information, and all necessary documentation are in place.
• Managing the order backlog, coordinating fulfillment cycles, and supporting accurate, timely revenue booking activities.
• Reviewing, verifying, and maintaining records for customer contracts, purchase orders, and supporting documents.
• Partnering closely with Sales, Finance, Legal, Logistics, and Revenue teams to resolve discrepancies and facilitate smooth order flow.
• Ensuring on-time delivery and providing exceptional customer service to both internal and external stakeholders.
• Identifying process inefficiencies and proposing data-driven improvements to enhance operational productivity.
• Participating in automation initiatives, supporting system enhancements, and engaging in user acceptance testing (UAT) cycles.
• Building and maintaining strong working relationships with colleagues across global regions to support operational excellence.

The Impact You Will Have:

• Accelerate revenue recognition through accurate and efficient order processing.
• Enhance customer satisfaction by ensuring prompt and reliable order fulfillment.
• Drive operational efficiency by identifying and addressing process gaps.
• Support organizational compliance by maintaining rigorous documentation standards.
• Facilitate cross-functional collaboration, ensuring that Sales, Finance, and Legal teams are aligned and informed.
• Champion automation and digital transformation initiatives to future-proof our operations.
• Contribute to a culture of continuous improvement and operational excellence.
• Help Synopsys maintain its leadership position by delivering world-class order management support.

What You’ll Need:

• Bachelor’s degree or higher, with 8–10 years of relevant experience in order management or sales operations.
• Expertise in Microsoft Office Suite, especially Excel, for data analysis and reporting.
• Hands-on experience with ERP/CRM systems such as Oracle, SAP, or Salesforce.
• Proven ability to independently manage, prioritize, and deliver on multiple tasks with strong ownership.
• Excellent written and verbal communication skills, tailored for both technical and non-technical audiences.
• Strong analytical and problem-solving skills, with attention to detail and data accuracy.
• Experience participating in process automation or system upgrade initiatives is a plus.

Who You Are:

• A proactive problem-solver who thrives in fast-paced, evolving environments.
• Collaborative and inclusive, with a strong ability to build relationships across teams and cultures.
• Customer-focused, always striving to deliver a high-quality experience.
• Resilient and adaptable, able to navigate ambiguity and shifting priorities.
• Detail-oriented and organized, with a commitment to accuracy and process improvement.

The Team You’ll Be A Part Of:

You’ll join the Worldwide Operations team, a diverse group of professionals dedicated to supporting Synopsys’ global order management and fulfillment processes. The team prides itself on operational excellence, collaboration, and a commitment to delivering outstanding service to both internal and external customers. Working closely with cross-functional teams—including Sales, Finance, Legal, and Logistics—you will play a key role in ensuring seamless revenue delivery and customer satisfaction.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.